Our usability reviews offer an economical and time-efficient way to improve the usability of your website. Our expert assesses the website against a set of usability criteria and identifies areas where customers may struggle.
Improving the usability of your website helps your customers to complete their tasks, improving your conversion rates. Making your website easier to use leads to happy customers who recommend your brand and return in the future.
You will receive a report detailing the areas of concern with a list of prioritised recommendations for improvements.
A usability review will highlight many of the potential problems with your website, but full-scale usability testing with real users will identify even more.
We like to combine our usability reviews with a small-scale usability test with real users. This allows us to test our assumptions on users before making recommendations. We would usually use only 3 participants for the small-scale testing, which reduces costs and produces results more quickly.
Contact us for more information on which usability service best suits your needs.